We Work With You
Gibbs Paint & Body is pleased to work with your
company. We currently are willing to work with all
insurance companies and insurance agents without
exception. Gibbs recognizes that the current industry
atmosphere is one of conflict between the adjusters and
the shops. We promise to do our best to avoid such
conflicts as much as possible. Good accord between our
business and yours is necessary for a successful and
mutually satisfying business relationship. Our standards
of excellence require us to consider carefully when
doing a job whether the evaluation of the cost was
accurate and whether it will allow us to do the best job
possible for our customers. If in our judgment the
replacement part is below our company standards for
quality and service we may choose not to install it in
the customer's car. Yet we are certain that, with a
reliable and honest auto body shop environment, our
partnership with your company will be a strong benefit
to each of us in the regional economy.
Our Mission Statement
- To work smoothly with all
customers, including insurance agents, avoiding
conflict and serious disagreement.
- To maintain honesty and integrity
in our business, cutting no corners and never
inflating costs for any reason.
- To build every business
relationship upon trust and confidence in the other
company's skill and expertise in their field. To
welcome explanation of decisions in the repair
process, and to offer honest explanations of our own
position and practices in turn.
- To establish long-lasting
business relationships with local and regional
clientele through excellent communication practices.
- To be the most trustworthy,
friendly, and reliable auto body shop in the region.
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